The problem
Bentley Motors, Inc. (Bentley) is recalling certain 2020-2021 Continental GT/GT Convertible vehicles. During some automated front seat movements, the front seat may trap a rear passenger's legs.
The risk
The rear passenger may become trapped by the front seat, increasing the risk of injury.
The fix
Dealers will update the software for the front seats, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/26 (RC08).
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V550000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.