The problem
Rosenbauer America (Rosenbauer) is recalling certain 2012-2016 Commander and Warrior vehicles. The vehicle weight and tire pressure information may be incorrect on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 567, "Certification."
The risk
Incorrect tire pressure information can result in underinflated tires, increasing the risk of a crash.
The fix
Rosenbauer will provide instructions on how to apply the corrected certificate label, incomplete vehicle document, mounting plate, and sun visor warning label, free of charge. Owner notification letters were mailed October 5, 2022. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Rosenbauer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V562000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.