The problem
Mack Trucks, Inc. (Mack) is recalling certain 2021 Granite, LR, and TerraPro vehicles. The rear drive axle may have the incorrect type of brake cam installed, which could result in inoperative rear axle brakes.
The risk
Inoperative rear axle brakes can increase the distance required to stop, increasing the risk of a crash.
The fix
Dealers will inspect the brake cams, and incorrect brake cams will be replaced, along with brake shoes, hardware, and wheel seals, as necessary, free of charge. Owner notification letters were mailed on August 10, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0427.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V573000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.