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Safety recall · 21V576000

Fuel system: hoses, lines / piping, and fittings New Flyer recall

New Flyer of America reported this recall to NHTSA on July 28, 2021. It covers about 30 vehicles across 2 model years listed below. The repair is free.

Campaign
21V576000
Reported
Jul 28, 2021
Vehicles
30
Area
Fuel system

The problem

New Flyer of America, Inc. (New Flyer) is recalling certain 2021 XD40 and XD35 vehicles equipped with Cummins L9 Diesel engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

The fix

Cummins will replace the fuel hoses, free of charge. Owner notification letters were mailed on August 3, 2021. Owners may contact New Flyer's customer service at 1-204-224-6706.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V576000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2021 New Flyer XD3506F
2021 New Flyer XD4006F

Questions

Is the 21V576000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. New Flyer of America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V576000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V576000 announced?

New Flyer of America reported it to NHTSA on July 28, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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