The problem
Kibbi, LLC (Kibbi) is recalling certain 2019-2021 Vienna and Villagio recreational vehicles. Exhaust temperatures may cause the storage box to melt or catch on fire.
The risk
The storage box may melt or catch on fire, increasing the risk of injury.
The fix
Dealers will add a heat shield under the storage compartment box, free of charge. Owner notification letters were mailed on April 5, 2022. Owners may contact Kibbi's customer service at 1-574-966-0196.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Renegade dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V645000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.