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Safety recall · 21V650000

Electrical system: traction battery Chevrolet recall

Park outside

General Motors reported this recall to NHTSA on August 20, 2021. It covers about 52,414 vehicles across 4 model years listed below. The repair is free.

Campaign
21V650000
Reported
Aug 20, 2021
Vehicles
52,414
Area
Hybrid & EV battery

The problem

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

The risk

A battery fire increases the risk of injury.

The fix

Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V650000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 21V650000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. General Motors's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V650000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V650000 announced?

General Motors reported it to NHTSA on August 20, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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