The problem
Ford Motor Company (Ford) is recalling certain 2021 F-150 Super Cab vehicles. The front seatbelt webbing may be incorrectly routed.
The risk
A misrouted seatbelt may not adequately restrain an occupant in a crash, increasing the risk of injury.
The fix
Owners are advised to perform a preliminary self-inspection of the front seatbelts. If the passenger-side seatbelt fails inspection, owners should not use the passenger seat until the repair is performed. If the driver-side seatbelt fails inspection, owners should not drive their vehicle until the repair is performed. Dealers will inspect the front seatbelts and, if the webbing is misrouted, will replace the seatbelt retractor and pretensioner, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C20.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V653000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.