The problem
Coach House, Inc. (Coach House) is recalling certain 2019-2022 Platinum II and 2022 Platinum recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
The risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The fix
On behalf of Coach House, Lippert will send owners an inspection tool with instructions to inspect the window. Affected windows will be replaced by Lippert, free of charge. Owner notification letters were mailed October 6, 2021. Owners may contact Coach House customer service at 1-800-235-0984.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coach House dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V663000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.