The problem
Escape Trailer (Escape Trailer) is recalling certain 2019 E17A, E17B, E19, E21C, E21NE, and E5.0 recreational trailers. The adhesive that bonds the vented portion of the window may fail.
The risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The fix
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 6, 2021. Owners may contact Escape Trailer customer service at 1-604-703-1650.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Escape dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V666000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.