The problem
Autocar, LLC (Autocar) is recalling certain 2021 Xpeditor and 2020-2021 Legend vehicles. A machining defect may cause the power steering pump to fail, resulting in a loss of power steering assist.
The risk
A loss of power steering assist can increase the risk of a crash.
The fix
Autocar will inspect the power steering pump, and replace it if necessary, free of charge. Owner were notified of the defect on October 28, 2021. The remedy is expected to be available March 16, 2022. Owners may contact Autocar's customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2104 DC-2104.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V677000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.