The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
The risk
A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
The fix
Dealers will tighten the pressure input rod connection, free of charge. Owner notification letters were mailed September 28, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47R3.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V695000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.