The problem
Blue Bird Body Company (Blue Bird) is recalling certain 2022 Vision school buses equipped with cross-view mirrors and a Mobileye collision mitigation system. Due to the current placement of the Mobileye camera, the camera could partially or fully obstruct the driver's view of the passenger side cross-view mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An obstructed view of the passenger side cross-view mirror increases the risk of injury for pedestrians.
The fix
Dealers will change the location of the camera and update the software, free of charge. Owners were notified of the defect on November 2, 2021. Owner notification letters were mailed on March 31, 2022. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BL-SB.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V696000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.