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Safety recall · 21V696000

Back over prevention: camera Blue Bird recall

Blue Bird Body Company reported this recall to NHTSA on September 8, 2021. It covers about 134 vehicles across 1 model year listed below. The repair is free.

Campaign
21V696000
Reported
Sep 8, 2021
Vehicles
134
Area
Driver assistance

The problem

Blue Bird Body Company (Blue Bird) is recalling certain 2022 Vision school buses equipped with cross-view mirrors and a Mobileye collision mitigation system. Due to the current placement of the Mobileye camera, the camera could partially or fully obstruct the driver's view of the passenger side cross-view mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

An obstructed view of the passenger side cross-view mirror increases the risk of injury for pedestrians.

The fix

Dealers will change the location of the camera and update the software, free of charge. Owners were notified of the defect on November 2, 2021. Owner notification letters were mailed on March 31, 2022. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BL-SB.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V696000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2022 Blue Bird Vision021D

Questions

Is the 21V696000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Blue Bird Body Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V696000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V696000 announced?

Blue Bird Body Company reported it to NHTSA on September 8, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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