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Safety recall · 21V714000

Engine and engine cooling: fan Thomas Built Buses recall

Daimler Trucks North America reported this recall to NHTSA on September 15, 2021. It covers about 50 vehicles across 1 model year listed below. The repair is free.

Campaign
21V714000
Reported
Sep 15, 2021
Vehicles
50
Area
Engine & cooling

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Buses Saf-T-Liner HDX school buses. The fan drive pulley assembly bolts may be incorrect or improperly installed. Incorrect or improperly installed bolts may lead to a loose fan belt, resulting in a disabled bus.

The risk

A disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury.

The fix

DTNA will inspect and repair the fan drive pulley assembly mounting bolts as necessary, free of charge. Owner notification letters were mailed on November 12, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-902.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V714000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2022 Thomas Built Buses Saf-T-Liner HDX011C

Questions

Is the 21V714000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Daimler Trucks North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V714000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V714000 announced?

Daimler Trucks North America reported it to NHTSA on September 15, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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