The problem
Shyft Group is recalling certain 2020-2022 Spartan RV Chassis K3 and K4 recreational vehicles. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
The risk
A loss of power steering assist increases the risk of a crash.
The fix
Shyft Group will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact Shyft Group's customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-21.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V752000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.