The problem
Thor Motor Coach (TMC) is recalling certain 2021-2022 Venetian motorhomes. The patio awning may have been improperly installed, allowing it to separate.
The risk
An awning that separates while the vehicle is in motion can increase the risk of a crash.
The fix
Dealers will secure the awning, free of charge. Owner notification letters were mailed November 24, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000244.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor Motor Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V756000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.