The problem
Rosenbauer America (Rosenbauer) is recalling certain 2022 Commercial HV 507, 2020-2021 Commander, and 2021 Panther ARFF vehicles equipped with Cummins generator sets. The lifting cables may be improperly crimped.
The risk
An improperly crimped cable may come out of place during a lifting operation, possibly causing the generator set to fall, increasing the risk of injury.
The fix
Cummins will inspect the lifting cable, and either replace the cable or install a warning label, free of charge. Vehicles were repaired in October 2021. Owners may contact Rosenbauer's customer service at 1-651-462-1000 or Cummins' customer service at 1-800-286-6467.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Rosenbauer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V757000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.