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Safety recall · 21V767000

Fuel system: hoses, lines / piping, and fittings Entegra recall

Entegra Coach reported this recall to NHTSA on September 28, 2021. It covers about 119 vehicles across 6 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
21V767000
Reported
Sep 28, 2021
Vehicles
119
Area
Fuel system

The problem

Entegra Coach (Entegra) is recalling certain 2021-2022 Anthem, Aspire, and Reatta XL Class A vehicles equipped with Cummins L9 diesel engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head.

The risk

A fuel leak in the presence of an ignition source may increase the risk of a fire.

The fix

Entegra will work with Cummins to replace the fuel hoses, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Entegra customer service at 1-800-283-8267.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V767000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2021 Entegra Anthem08D
2022 Entegra Anthem07D
2021 Entegra Aspire17D
2022 Entegra Aspire06D
2021 Entegra Reatta XL07D
2022 Entegra Reatta XL07D

Questions

Is the 21V767000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Entegra Coach's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V767000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V767000 announced?

Entegra Coach reported it to NHTSA on September 28, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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