The problem
Shyft Group is recalling certain 2020-2022 Spartan RV Chassis K1 and K2 recreational vehicles. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
The risk
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
The fix
Shyft Group will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed on November 16, 2021. Owners may contact Shyft Group's customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-22.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V776000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.