The problem
Cruiser RV (Cruiser) is recalling 2021-2022 Hitch trailers. The vehicle certification label does not have the correct Gross Axle Weight Rating (GAWR) listed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
The risk
Incorrect GAWR information may cause the vehicle to be overloaded, increasing the risk of a crash.
The fix
Cruiser will mail new labels to owners, and dealers will replace them, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Cruiser customer service at 1-574-206-7920.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cruiser RV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V802000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.