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Safety recall · 21V889000

Seat belts: anchorage Toyota recall

Toyota Motor Engineering & Manufacturing reported this recall to NHTSA on November 17, 2021. It covers about 2,259 vehicles across 2 model years listed below. The repair is free.

Campaign
21V889000
Reported
Nov 17, 2021
Vehicles
2,259
Area
Seats & seat belts

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Sienna vehicles equipped with seating for eight passengers. An incorrect seat belt webbing guide may have been installed on the outboard second-row seat belt assemblies.

The risk

During seat belt pre-tensioner deployment, the incorrect webbing guide may damage the seat belt webbing, causing it to tear and increasing the risk of injury during a crash.

The fix

Dealers will replace the outboard second-row seat belt assemblies, free of charge. Owner notification letters were mailed January 10, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB08 and 21TA08.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V889000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 21V889000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Toyota Motor Engineering & Manufacturing's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V889000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V889000 announced?

Toyota Motor Engineering & Manufacturing reported it to NHTSA on November 17, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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