The problem
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Swift and Entegra Ethos motorhomes. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The fix
Dealers will inspect and replace the seat belt retractors as needed, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra, Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V893000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.