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Safety recall · 21V896000

Tires Freightliner, Western Star recall

Daimler Trucks North America reported this recall to NHTSA on November 17, 2021. It covers about 307 vehicles across 47 model years listed below. The repair is free.

Campaign
21V896000
Reported
Nov 17, 2021
Vehicles
307
Area
Wheels & tires

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

The risk

Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.

The fix

Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Freightliner, Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V896000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 21V896000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Daimler Trucks North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V896000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V896000 announced?

Daimler Trucks North America reported it to NHTSA on November 17, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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