The problem
Jayco, Inc. (Jayco) is recalling certain 2021 Jay Flight Octane travel trailers. The water heater was installed in the incorrect location, which could result in exhaust fumes entering the slide-out area of the trailer.
The risk
Exhaust gas inside the trailer slide-out can cause carbon monoxide poisoning, increasing the risk of injury.
The fix
Dealers will relocate the water heater, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V897000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.