The problem
Autocar, LLC. (Autocar) is recalling certain 2020 Xpeditor vehicles up-fitted with an aftermarket power take off (PTO). The engine may stall or hesitate when operated from the right-side stand-up position with the PTO system engaged.
The risk
A stall or hesitation can cause the vehicle to roll backwards, increasing the risk of a crash or personal injury.
The fix
Autocar will install a hill start aide system, free of charge. Owner notification letters were mailed January 24, 2022. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2107. Note: This recall is an expansion of recall 20V-496.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V930000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.