The problem
Bentley Motors, Inc. (Bentley) is recalling certain 2021-2022 Bentayga, Continental GT, Flying Spur, and Continental GT Convertible vehicles. The owner's manual incorrectly states that the air bag system will not deploy when the "Passenger Airbag On" symbol is illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
The incorrect information may change how occupants position themselves in relation to the air bags, increasing the risk of injury in the event of a crash.
The fix
Bentley will mail new labels to owners. Owners may apply the label themselves or have a dealer apply the label, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/43 (RC26).
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V975000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.