The problem
Corp. Micro Bird, Inc. (Micro Bird) is recalling certain 2013-2021 G5 transit buses. The fold-away seat, adjacent to a side emergency exit, may obstruct access to the emergency exit release handle and instruction label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Occupants may have to unfold the seat to access the exit handle and instructions, delaying an emergency evacuation and increasing the risk of injury.
The fix
Micro Bird will provide inspection instructions to owners. Dealers will apply a new instruction label or relocate the emergency exit as necessary, free of charge. Owner notification letters were mailed February 15, 2022. Owners may contact Micro Bird customer service at 1-819-477-2012. Micro Bird's number for this recall is 21-089-FUC.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V991000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.