The problem
Cruiser RV (Cruiser) is recalling certain 2021-2022 Shadow Cruiser and 2022 Twilight travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheel and Rims-Other Than Passenger Cars."
The risk
Incorrect tire information can allow the operator to install incorrect replacement tires, which can affect towing, increasing the risk of a crash.
The fix
Cruiser will mail owners replacement certification labels, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Cruiser customer service at 1-574-206-7920. Cruiser's number for this recall is RC000157.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cruiser dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V993000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.