The problem
Jayco, Inc. (Jayco) is recalling certain 2022 Alante Class A and Entegra Coach Vision Class A motorhomes. The main chassis harness may be positioned too close to the exhaust manifold, causing the wiring to melt.
The risk
A melted wiring harness can cause the vehicle to stall, increasing the risk of a crash.
The fix
Dealers will inspect and secure the harness as necessary, or replace the harness if damage is found, free of charge. Owner notification letters were mailed January 6, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra, Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V997000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.