The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 Venza Hybrid vehicles. Water may enter the rear turn signal LED lights, allowing condensation to form on the circuit board, and causing a short circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
A short circuit can cause dimming or failure of the rear turn signals and hazard lights, reducing the vehicle's visibility to other drivers and increasing the risk of a crash.
The fix
Dealers will replace both rear turn signal LED bulbs and replace the rear turn signal light assembly as necessary, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed March 18, 2022. Remedy parts are expected to be available by June 30, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TB01/22TA01.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V033000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.