The problem
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige Class C motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
The risk
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
The fix
Daimler Truck dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed March 15, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 21V-369.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra, Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V053000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.