The problem
Altec Industries, Inc. (Altec) is recalling certain 2021 AH125 aerial devices. When operating the boom positioning control lever, a defective linear potentiometer may cause the boom to move in an unintended direction.
The risk
The boom moving in an unintended direction increases the risk of injury.
The fix
Altec will inspect the linear potentiometer manufacturer date, and replace the potentiometer if necessary, free of charge. Owner notification letters were mailed on March 16, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 847.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V060000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.