The problem
Altec Industries, Inc. (Altec) is recalling certain 2019-2021 ATTXX-M/P/S aerial devices. Bolts in the rotation bearing outer-race may have been over-tightened, allowing the bolts to break.
The risk
Broken bolts can cause separation of the pedestal and turntable, increasing the risk of injury.
The fix
Altec will replace the outer-race rotation bolts, free of charge. Owner notification were mailed on March 25, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 849.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V072000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.