The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2023 VN L4 and L4E (Sleeper) trucks. The cabinets may be improperly secured to the walls due to the bolts being installed without the required washers.
The risk
Improperly secured cabinets can detach during a crash, increasing the risk of injury.
The fix
Dealers will install washers to the existing bolts, free of charge. Owner notification letters were mailed March 17, 2022. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2201.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V115000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.