The problem
Midwest Automotive Designs, LLC (Midwest) is recalling certain 2018-2020 Passage, Weekender, and Daycruiser Sprinter Vans equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.
The risk
A damaged circuit board may overheat, and increase the risk of a fire.
The fix
Midwest has notified owners, and provided an additional circuit module, free of charge. All repairs have been performed and therefore no owner notification letters will be sent. Owners may contact Midwest's customer service at 1-574-522-4878.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Midwest Automotive Design dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V126000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.