The problem
Triple E Recreational Vehicles (Triple E) is recalling 2010-2014 Unity U24MB, U24CB, Libero L24CB, Serenity S24CB, 2012-2014 Unity U24IB, and 2013-2014 Unity U24TB motorhomes. The refrigerator exhaust metal deflectors are missing, allowing the exhaust to vent directly onto the wood frame, which can overheat the wood.
The risk
An overheated wood frame could ignite and cause a fire.
The fix
Dealers will install metal heat deflectors and screws, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#10050-1.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triple E dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V136000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.