The problem
Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
The risk
Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
The fix
Dealers will replace the front windshield wiper motor, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S12.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V142000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.