The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
The risk
Difficulty steering, or a loss of steering control, can increase the risk of a crash.
The fix
Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge, Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V154000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.