The problem
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The rearview camera supplied in the Rear Video Camera and Prep Kit will not function when installed by the final stage manufacturer (upfitter), resulting in a blank rearview image.
The risk
A camera that does not display a rearview image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the audio control module configuration settings, free of charge. Owner notification letters were mailed on April 12, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S18.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V183000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.