The problem
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The image processing module for the 360-degree camera system may not process the image from the rearview camera under certain rear loading vehicle conditions.
The risk
Loss of the rearview camera image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the Image Processing Module B (IPMB) software, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S16.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V186000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.