The problem
Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles. The Diagnostic Trouble Code (DTC) for low transmission fluid pressure may falsely activate and cause the transmission to unexpectedly shift into neutral.
The risk
An unexpected shift into neutral will cause a loss of drive power and increase the risk of a crash.
The fix
Dealers will update the Powertrain Control Module (PCM) software, free of charge. Owner notification letters were mailed on April 12, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S15.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V188000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.