The problem
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Reflection and Transcend travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
The risk
Loose wiring can cause an electrical arc or short, increasing the risk of fire.
The fix
Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed April 25, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910028.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Grand Design dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V203000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.