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Safety recall · 22V221000

Engine and engine cooling: belts and associated pulleys Prevost recall

Prevost Car reported this recall to NHTSA on April 6, 2022. It covers about 6,342 vehicles across 70 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
22V221000
Reported
Apr 6, 2022
Vehicles
6,342
Area
Engine & cooling

The problem

Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

The risk

An overheated alternator bearing can increase the risk of a fire.

The fix

Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V221000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2010 Prevost H3-45016D
2011 Prevost H3-45012D
2012 Prevost H3-45013D
2013 Prevost H3-45015D
2014 Prevost H3-45015D
2015 Prevost H3-45011D
2016 Prevost H3-45011D
2017 Prevost H3-45011D
2018 Prevost H3-4509C
2019 Prevost H3-4506C
2020 Prevost H3-4508D
2021 Prevost H3-4504C
2022 Prevost H3-4505C
2023 Prevost H3-4509F
2010 Prevost H3-45 Vip06D
2011 Prevost H3-45 Vip06D
2012 Prevost H3-45 Vip07D
2013 Prevost H3-45 Vip07D
2014 Prevost H3-45 Vip06D
2015 Prevost H3-45 Vip06D
2016 Prevost H3-45 Vip06D
2017 Prevost H3-45 Vip05C
2018 Prevost H3-45 Vip05D
2019 Prevost H3-45 Vip03C
2020 Prevost H3-45 Vip03C
2021 Prevost H3-45 Vip02C
2022 Prevost H3-45 Vip06F
2023 Prevost H3-45 Vip07F
2010 Prevost X3-45016D
2011 Prevost X3-45015C
2012 Prevost X3-45017D
2013 Prevost X3-45017D
2014 Prevost X3-45013C
2015 Prevost X3-45012C
2016 Prevost X3-45010C
2017 Prevost X3-45012C
2018 Prevost X3-45010C
2019 Prevost X3-4505B
2020 Prevost X3-4507C
2021 Prevost X3-4504B
2022 Prevost X3-4504B
2023 Prevost X3-4506C
2010 Prevost X3-45 Commuter01A
2011 Prevost X3-45 Commuter01A
2012 Prevost X3-45 Commuter02C
2013 Prevost X3-45 Commuter02C
2014 Prevost X3-45 Commuter02C
2015 Prevost X3-45 Commuter02C
2016 Prevost X3-45 Commuter02C
2017 Prevost X3-45 Commuter03C
2018 Prevost X3-45 Commuter05F
2019 Prevost X3-45 Commuter04D
2020 Prevost X3-45 Commuter03D
2021 Prevost X3-45 Commuter015F
2022 Prevost X3-45 Commuter011F
2023 Prevost X3-45 Commuter08F
2010 Prevost X3-45 Vip02B
2011 Prevost X3-45 Vip03C
2012 Prevost X3-45 Vip06D
2013 Prevost X3-45 Vip06D
2014 Prevost X3-45 Vip05D
2015 Prevost X3-45 Vip06D
2016 Prevost X3-45 Vip06D
2017 Prevost X3-45 Vip04C
2018 Prevost X3-45 Vip04D
2019 Prevost X3-45 Vip01A
2020 Prevost X3-45 Vip01A
2021 Prevost X3-45 Vip01B
2022 Prevost X3-45 Vip01B
2023 Prevost X3-45 Vip04F

Questions

Is the 22V221000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Prevost Car's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 22V221000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 22V221000 announced?

Prevost Car reported it to NHTSA on April 6, 2022. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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