The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Western Star 47X, 2020-2023 Western Star 49X, and 2021-2022 Western Star 57X vehicles equipped with side air intakes on the hood. The stainless steel cover on the side air intake may loosen and detach from the vehicle.
The risk
A detached side air intake cover may cause a road hazard and increase the risk of a crash.
The fix
Dealers will replace the stainless steel cover, free of charge. Owner notification letters were mailed August 8, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-925.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V227000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.