The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Western Star 49X and 2021 Western Star 47X vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
The risk
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
The fix
Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-926.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V230000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.