Prevost Seats Recall 22V237000 (155 Vehicles)

The problem

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.

The risk

Loose seat frame bolts may allow the seat to move, increasing the risk of injury during a crash.

The fix

Prevost will inspect and tighten the bolts, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V237000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2021 Prevost X3-45 Commuter	0	15	F
2022 Prevost X3-45 Commuter	0	11	F

Vehicle

Complaints

Recalls

Grade

2021 Prevost X3-45 Commuter

2022 Prevost X3-45 Commuter

Questions

Is the 22V237000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Prevost Car's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 22V237000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 22V237000 announced?

Prevost Car reported it to NHTSA on April 12, 2022. Owners are usually notified by mail within about two months.

Seats Prevost recall