The problem
Keystone RV Company (Keystone) is recalling certain 2022 Crossroads Zinger travel trailers. The furnace vent extension may not have been installed, which can cause carbon monoxide to enter the vehicle living area.
The risk
Carbon monoxide inside the vehicle can increase the risk of injury or death.
The fix
Dealers will inspect and install the exterior vent panel, as necessary, free of charge. Owner notification letters were mailed May 19, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-431.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Crossroads dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V242000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.