The problem
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
The risk
A hydrogen gas leak can increase the risk of a fire while parked or driving.
The fix
Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V258000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.