The problem
Porsche Cars of North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The driver and passenger seat wire harness could become damaged during horizontal seat adjustment.
The risk
A damaged seat wire harness may deactivate air bags, increasing the risk of injury in a crash.
The fix
Dealers will inspect the seat wire harness for damage, add fabric tape to secure the harness, and repair damaged wires as necessary, free of charge. Owner notification letters were mailed July 22, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANA5.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V278000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.