The problem
Navistar, Inc. (Navistar) is recalling certain 2022-2023 IC RE School Buses, and 2023 IC CE school buses built without a forward radar unit. The warning label notifying the driver that the collision mitigation system is inoperative may be missing.
The risk
Failure to warn the driver that the collision mitigation system is inoperative increases the risk of a crash.
The fix
Navistar will provide a warning label and installation instructions, free of charge. Owner notification letters were mailed June 14, 2022. Owners may contact Navistar customer service 1-800-4487825. Navistar's number for this recall is 22509.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V283000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.