The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 47X and 2022-2023 49X Western Star vehicles. The caliper mounting bolts may loosen and detach, which can reduce brake performance.
The risk
Reduced brake performance can increase the risk of a crash.
The fix
Dealers will be inspect and tighten the caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-930.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V299000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.